Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@melfra.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Melfra is operated by Sanya Xunzhengqi Network Technology Co., Ltd.
Company Name: Sanya Xunzhengqi Network Technology Co., Ltd.
Address: Room 3AB, Unit 2, Building 4 (Jinyuefu 1), Sanya China Railway Yuechuan Project (Ziyuetai), Yingbin Road, Jiyang District, Sanya City, Hainan Province, China
Phone: +86 159 4728 3651
Email: support@melfra.com